Insight

Why SME’s Need A Strategic Roadmap

As an SME, you may have thought that you don’t need a strategic roadmap, that they are only needed for organisations in the FTSE 100. Or you might not have a strategic plan. A survey by Barclays Bank in 2021 revealed that 47 percent of SMEs have no clear strategy or any kind of strategic planning in place to assist their firm’s growth.


If you are part of the 53% that does have a plan, do you have a strategic roadmap?


Why should a roadmap be important to you?

Strategic Roadmap
Strategic Roadmap

Why is a roadmap different to a strategic roadmap?

A strategic roadmap is not a strategic plan. A roadmap is a visualisation of your strategic plan. In summary: 

  • A roadmap is a statement of direction and strategy. 
  • A roadmap is a prototype of your strategy. 
  • Roadmaps are evidence of strategy. Not a list of features. 
  • A map depicts, implying that it is a graphical representation of something. In the case of a roadmap, it graphically displays a firm’s strategy. 
Strategic Roadmap

Why is this important?

One of the key reasons of why a roadmap is so critical that according strategy company Cascade, Nine out of 10 organisations fail to execute their strategies, often because their plans are too static and remain hidden among leadership, garnering little support from the entire team. 

The other fact that makes is so important, is that 53% of team members have no idea whether the company is on track to hit the strategy. 

Strategic Roadmap

Cascade Strategy Report 2024: You’re Doomed or you Adapt

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Critical Questions

So, for organisations who think that they do not need a roadmap I ask, can you confidently answer the following questions?

  1. Can you say for certainty what the Opex and CapEx budgets are currently being spent on for all departments in your organisation?  
  2. Are you and all of your departmental heads aware of how the projects/initiatives that they are currently working on, or have planned are dependent on one another?  
  3. All of the projects/initiatives are aligned to core strategic objectives? 
  4. All of your employees know what strategic objective your current work is tied to?  
  5. Do you have a clear process for evaluating and killing underperforming initiatives, or do projects tend to linger indefinitely? 
  6. Do you have clear metrics to determine if strategic initiatives are succeeding or failing 
  7. Are things constantly started but never finished? Do you know what percentage of initiatives were actually completed over the last 12 months? 
  8. Are you able to see all of this clearly and concisely? 
  9. Is your strategic roadmap an iterative process? 

Don’t worry if you answered no to most of these questions, the majority of companies do not have an agile strategic roadmap. Or they work from a whole series of disconnected, task-based project plans that are siloed in nature and don’t make you aware of the bigger picture. 

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Why you need a strategic roadmap

A strategic roadmap will help clarify visions and goals, enhances communication, increases employee engagement and improves decision making. 

How well are the company budgets being invested. If your IT Director wants to upgrade your ERP from Version 8.5 to 9 at a cost of £300,000, what benefits will it have for the business as a whole? It might plug a security vulnerability, but what if it just has some shiny new features that are pointless?  Should that be on the roadmap, or should that money be invested elsewhere.  If you don’t have a clear process for initiative approach you may find that the majority of your company’s budget is invested in areas that are not of strategic importance. 

How well have things been thought through, your sales Director wants to increase revenue in Sweden by 35% over the next 12 months.  That is great but are you and they are of the work that needs to take place to achieve this.  For example you might need.  

  • Register a company 
  • Start recruitment process 
  • A new office / co working space 
  • Set up a partnership network 
  • Launch extended marketing ie understand partner strategy, create marketing plan etc 
  • What product developments are required 


So, why this might seem like a sales initiative, it will touch on legal, administration, marketing, product and HR.  Are they all aware of what will be required of them and when, or is the sales Director dropping things on the laps of people with next to no notice? 

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Time Based?

A strategic roadmap does not have to be absolute time-boxed like a project roadmap. The timelines can be much more ambiguous, like Now, Next, and Future.  In a lot of cases, it should be, as you might need to change direction very quickly as a result of something like a Tariff being placed on imports. But without teams knowing the strategy, what is being thought of, and when, you will always be reactionary. 

As a CXO, you will be part of the sign-off for budgetary spending, large and small.  Being honest, how many times have you signed something off because it sounded like a good idea without being aware of the complications or even rejected sign off because you were not fully aware of what it meant? How much better would your decision-making be if you forced your direct reports into really thinking about the implications of the decisions they are asking you to make?  There is always the issue that you don’t know what you don’t know, but taking the above example, you should know that one decision is going to impact multiple departments. 

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Clarity of Vision

One of the main issues I have seen from working with organisations over the years is that they have done this thinking, that they are aware of what is happening, but from a roadmap perspective, it is just not very clear.  It has either been:

  • A series of Gant charts from each department that show far too detailed to present at CxO level, and do not show any department or project dependencies.  
  • A strategic roadmap on PowerPoint that has so many different pieces of information that people are trying to communicate that only the person who produced it can understand it 
  • An Excel spreadsheet that details costs but no clear way to link to your roadmap that everyone can understand.  
  • “A Senior Technology Manager once described roadmaps as ‘dirty mirrors’ to me.  I love this analogy, as firstly it highlights that roadmaps bring to light imperfections in an organisation’s current thinking about its strategy. Secondly, once you see something (which can often be hidden), it can be very difficult to unsee it, and that can be a very powerful initial driver for change.  Dr Rob Phaal. University of Cambridge” 
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A Better Way

So the question that all business and technology leaders need to ask themselves when it comes to creating a roadmap is, if you and your stakeholders could very quickly:

  • See all of the current spent CapEx and OpEx
  • All of the proposed spend for CapEx and Opex
  • Every proposed initiative is linked to a core strategic objective
  • Risk issues for all initiatives
  • Cross-programme and inter-department dependencies 
  • Publish different versions based on the specific audience from the same data set?
  • Joined up detailed and high-level roadmaps for each department? 

Would the understanding and consensus of the strategic vision, and therefore by default the strategic plan, be improved and enhanced?

If you do not think so I, I would very much like to know why.

If you do think so, get in touch.

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